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Kids _ Bubbles

Information for parents/carers

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Family Support

Sometimes in life there may be times when you may need some professional advice, guidance and support to deal with situations that come up, such as becoming a new mum, looking for a new job, managing your finance, coping with the stress of a break up or bereavement, help with setting boundaries, help with looking and applying for nursery placements, including 2 years funded place and support with understanding your child’s development.

One to One support from our community family workers

Alongside our range of services and session, we also provide one to one support for parents in the local community. Our community family workers support the whole family, where there is a child under 5 years old, where parents may need support in well-being, child development, access to services, support in reducing isolation, Health and well-being, home and money, education and progress to work, and build support around the family and professional network. We offer intense one to one support between 3 to 6 months in the home, at the centre or in the community.

As a partner of Southwark Family Early Help, our one-to-one support is accessible through a Southwark Family Early Help referral. Please see link below to access the referral form.

Advice and Guidance drop in

At Peckham, Peckham Rye and Nunhead children and family centres we offer information, Advice and Guidance sessions for families in the local community. These operate Monday – Friday 9.30-3pm, through telephone call, email and/or face to face at our Rye Oak centre. Just drop in or call asking for advice and one of our experienced Community Family Workers will contact you back, or see you at the centre.


Please see details below:

Address: Rye Oak Children & Family Centre Whorlton Road, Peckham, SE15 3PD

Telephone number: 020 3848 5780 Email:

 What we offer:
  • Parenting group sessions for parents needing support and strategies to manage their children’s behaviour

  • One to one personalised parenting support can be offered to parents needing immediate help and support for themselves and their children

  • Home visits are an important aspect of our work as it helps us to get to know you and your family better in your own environment

  • We can refer you to additional services if you need specialist support for yourself or your child

We work with charities that can provide you with essential resources for your home such as

  • cots, beds, fridge, toys or prams (this is based on your eligibility)

  • Bookstart corner home visits as part of our outreach to families. We can help you with being confident in supporting your children’s development in reading and mark making

  • Supporting Baby massage for mums and dads coping with postnatal stress

Our Policies and Procedures

In order to make sure that our services for families are safe, healthy, good quality and meet everyone’s needs, we have developed a set of relevant policies and procedures which provide information about what we aim to achieve in our work with families and how we will work to achieve our aims. You are welcome to read all of our policies and procedures. Please see the link below:

Safeguarding children and families:

The Centre fully recognises the contribution that it must make in protecting, supporting and promoting the welfare of children. The staff team is committed to ensuring that children are safe, that Child Protection practice is effective and that procedures are followed. The staff will make every attempt possible to ensure that children are safe from abuse or harm during their time at the centre and will be vigilant in their observations of children who may be exhibiting signs or symptoms of harm.

If you have any concerns about the welfare of a child or of a parent or carer, please talk to a member of staff in confidence.

The designated Safeguarding People for this Locality are:

Milly Tabansi - Community Family Worker (07949 633 499)

Sue Spencer - Community Family Worker (0793 2622 572)

Hayley McGrane - Family Services Manager (0203 848 5780)

Idalina Girao -Senior Early Years Practitioner (07495 817 668)

Danna Johnson - Strategic Hub Lead (0203 848 5780) 

If you are worried about a child suffering harm, you may contact MASH 0207 525 1921

Out of hour 0207 525 5000 or for urgent help ring the police 999

Information about registration

All our families are required to register with us, so families can get incentives that are entitlement to them, and supports the family and children centre in recording and sending data to Southwark Council to support funding and to continue to run a service for children and their families.  

Universal provision 

Our Children and Family Centres offer a number of universal services to families with children under five years old, in partnership with several other local agencies and organizations.  

Here is a description of the universal services available for families in our area. All the sessions below are drop is so no booking is required.

  • Stay and Play Sessions provide high quality and stimulating activities, in an informal and relaxing environment, for children aged 0-5. Activities are based on child initiated play both indoors and outdoors and they encourage interaction between adults and children. These sessions are also a great opportunity to meet other parents/carers, share experience and learn about other activities available for families in the area. Sessions are run by qualified staff and supported by local practitioners such as Speech and Language Therapists, Health professionals, Dieticians, etc.

  • Baby Group provides fun and stimulating activities in an informal and relaxing environment for babies up to 12 months. Activities include sensory play, song and rhymes, heuristic play. These sessions are also a great opportunity to share experience with other parents/carers and to meet local practitioners in order to discuss issues related to baby development including weaning and breastfeeding.

We run many groups, which changes each term – we encourage all staff, student, volunteers, agency staff, parents and carers to look at our timetable online for our full range of services. 

Adult education & learning 

Here below courses for parents/carers which need to be booked in advance. We provide free crèches for families with children aged 6 months to 5 years attending our classes.

ESOL Courses: We provide free yearly English classes in three of our centres, for families who have English as additional language. Beginners and Intermediate levels are available. Participants will have also the possibility to obtain a recognised qualification and progress to a higher level class.

Classes are run in partnership with Romain Designs, Lewisham and Southwark College.

  • Adult Education Classes: we offer a number of classes for parents/cares who want to improve their skills for personal development or for gaining new skills which might allow them to go back to work. Classes include: Sewing and Arts and Crafts, Literacy and Math, ICT and Computer Skills.

  • Schemas:  Parental workshop sessions exploring child development through the lens of schemas. Come and find out how children’s repeated patterns of play help them to explore and understand the world around them. 

  • Baby massage: What better way to bond with your baby than baby massage sessions. Our classes are run on a friendly and informal basis, giving parents the opportunity to learn the principles of developmental baby massage in a relaxed and sociable environment where lasting friendships are often made.

NEW – Parenting: We work in partnership with Southwark parenting team, who offer a range of parenting for parents and carers across Southwark. Programmes include father groups, strengthening families, strengthening communities and Empowering parents, empowering communities. Please see here for further information  

At Rye Oak children and family centre we currently offer ‘Incredible years Autism parenting programme’, which runs twice per year. The programme offers strategies for promoting children’s language skills, school readiness emotional regulation and social skills for parents/carers which children experiencing Autism, both with or without a formal diagnosis,  

All referrals for parenting programmes are completed using Southwark Family Early help referral form.  


Please also contact Rye Oak children and family centre if you need further information.  

Click here to view Timetable

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